Terms & Conditions — 366bet app

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and 366bet app ("the Platform", "we", "us", "our") governing your use of all services available on the 366bet app website, including but not limited to sports betting, live casino, slot games, virtual games, crash games, promotions, and all related payment and account services.

By accessing or using any part of the 366bet app platform, you affirm that you are acting on your own behalf, that you are at least 18 years of age, that online sports betting and casino gaming is not prohibited in your jurisdiction, and that you are not registered on any self-exclusion register maintained by 366bet app or any other gambling operator.

366bet app reserves the right to update, amend, or replace these Terms at any time. When changes are made, the revised Terms will be published on this page with an updated "Last Updated" date. Your continued use of the platform after any such update constitutes acceptance of the revised Terms. If you do not agree with any change, you must stop using 366bet app and close your account.

These Terms are written in English. In the event of any discrepancy between any translated version and the English version, the English version shall prevail. The English-language version of these Terms is the authoritative version for all players on the 366bet app platform.

To be eligible to open and maintain a 366bet app account and to use any of its services, you must meet all of the following criteria at all times:

• You are at least 18 years of age. This is an absolute minimum requirement with no exceptions.
• You are a natural person (not a corporation, trust, or other legal entity acting on behalf of a third party).
• You are not acting as an agent, nominee, or representative for any other person in connection with any activity on 366bet app.
• You do not currently have an existing active or suspended 366bet app account.
• You have not previously been excluded from 366bet app through the self-exclusion programme.
• You are not an employee, contractor, consultant, director, officer, or immediate family member of any employee of 366bet app or any of its affiliated companies.

366bet app reserves the right to request documentary proof of age from any player at any time. Acceptable documents include a valid national identity card (NID), passport, or birth certificate issued by the relevant Bangladeshi authority. Until satisfactory proof of age is provided, 366bet app may suspend account access, freeze balances, or decline withdrawal requests.

If 366bet app determines — at any point — that a player was under the age of 18 at the time of registration or at any time during their use of the platform, 366bet app will immediately close the account, void all bets placed by that player regardless of outcome, and retain all deposited funds in accordance with applicable underage gambling policies.

To use the full range of services on 366bet app — including placing bets, making deposits, and claiming bonuses — you must register a player account. Registration is available to eligible players via the 366bet app Login page.

During registration, you are required to provide accurate, current, and complete information, including:

• Your full legal name as it appears on your government-issued identity document
• A valid email address that you own and control
• Your date of birth (day, month, year)
• Your mobile phone number registered in Bangladesh
• A secure password of your own choosing

You must not provide false, misleading, or inaccurate information during registration or at any subsequent point when updating your account details. If your circumstances change — for example, if your registered mobile number changes — you are obligated to update your account information promptly by contacting 366bet app support.

Each individual player is permitted to hold exactly one (1) active account on 366bet app. The creation of multiple accounts — whether under the same name, the same device, the same IP address, or using different identity documents — is strictly prohibited. Where multiple accounts are detected, 366bet app reserves the right to close all duplicate accounts, void all associated bets and bonuses, and retain any balances pending investigation.

You are solely responsible for maintaining the confidentiality of your account login credentials. You must not share your username or password with any third party. Any activity carried out on your account — regardless of whether it was authorised by you — is your sole responsibility. If you suspect unauthorised access to your account, contact 366bet app support immediately at [email protected].

366bet app supports the following deposit and withdrawal methods for Bangladesh players: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Supported methods and minimum/maximum transaction limits are displayed on the Deposit and Withdrawal pages within your account dashboard.

Deposits:

• All deposits must be made from a payment account registered in your own name. Third-party deposits are not accepted.
• Deposits are typically credited to your 366bet app balance within minutes of confirmation from the payment provider.
• Minimum and maximum deposit limits apply per transaction and per day. These limits are displayed at the point of transaction.
• 366bet app does not charge fees on standard deposits, though your mobile financial service provider (e.g., bKash, Nagad) may apply their own transaction charges.

Withdrawals:

• Withdrawal requests are processed to the same payment method used for your most recent deposit, where technically possible.
• Before your first withdrawal is processed, 366bet app will complete a standard identity verification check. You may be asked to provide a copy of your NID or passport and a recent proof of address.
• Standard bKash and Nagad withdrawals for verified accounts are typically processed within minutes. Bank transfers typically clear within a few business hours during BST (UTC+6) business days.
• Withdrawals of bonus-derived winnings are subject to the wagering requirements described in Section 6 (Bonuses and Promotions) of these Terms.
• 366bet app reserves the right to request additional documentation before processing any withdrawal if there is a reasonable suspicion of fraudulent activity, money laundering, or breach of these Terms.

Any funds deposited on 366bet app are held in a segregated account and are not used for operational costs. Player funds remain the property of the player at all times, subject to these Terms and any applicable restrictions arising from bonus conditions, pending investigations, or regulatory obligations.

All sports betting activity on 366bet app is governed by the specific rules applicable to each sport and bet type, which are available within the platform's betting interface. These general principles apply across all markets:

• Bet acceptance: A bet is accepted only when 366bet app confirms it and issues a unique bet reference number. Unconfirmed bets have no standing.
• Odds changes: Odds are subject to change at any time before a bet is confirmed. The odds displayed at the moment of confirmation are the odds that apply to that bet.
• Event cancellation: If an event is cancelled or abandoned before the minimum required play period has been completed, all bets on that event will be voided and stakes returned to player balances.
• Settlement authority: Cricket bets are settled according to official results published by the ICC, BCB, BCCI, or the relevant organising body for the tournament in question (BPL, IPL, T20 World Cup, etc.). Football bets are settled according to FIFA, AFC, or the relevant national federation. In all cases, the governing body's official result at the time of settlement is final.
• Live in-play betting: In-play bets are accepted subject to network latency and platform processing time. 366bet app reserves the right to void in-play bets where there is reasonable evidence that the outcome was already known to the player at the time the bet was placed.
• Maximum payout: Individual bet payouts are subject to a maximum limit, which is displayed in the bet slip. Where a calculated payout exceeds this limit, the payout will be capped at the stated maximum.
• Errors and obvious mistakes: Where odds, lines, or markets are published due to a technical error or human mistake that results in manifestly incorrect values, 366bet app reserves the right to void the affected bets and return stakes, regardless of whether the bets have been settled.

Any dispute regarding the settlement of a specific bet must be submitted to the 366bet app support team within 72 hours of the official result being published. Disputes submitted after this window will not be considered. Support is available at [email protected].

366bet app offers a range of promotional bonuses to new and existing players, including welcome deposit matches, free bets, cashback offers, and seasonal promotions tied to the Bangladesh sporting and cultural calendar (BPL season, T20 World Cup, Eid, Victory Day on December 16, Independence Day on March 26, and Pohela Boishakh).

The following general rules apply to all bonuses and promotions on 366bet app unless a specific promotion's terms state otherwise:

• Bonuses are awarded to one account per household, per device, and per IP address. Attempting to claim the same bonus across multiple accounts will result in all relevant accounts being closed.
• Welcome bonuses are available to new players only. A "new player" is defined as a person who has never previously held a 366bet app account.
• Bonus funds are non-transferable and have no cash value until wagering requirements are completed.
• Where a player makes a withdrawal request before completing the wagering requirements on an active bonus, 366bet app reserves the right to remove the bonus balance and any winnings generated from it before processing the withdrawal.
• Free bet credits are used in full on a single bet or series of bets as specified in the promotion terms. Free bet stakes are not included in returns — only the profit portion is credited to your real-money balance.
• 366bet app reserves the right to modify, suspend, or cancel any promotion at any time with reasonable notice to affected players. Where a promotion is cancelled mid-cycle, players who have already met the wagering requirements will have their winnings honoured.
• Bonuses may only be used on eligible games and markets as specified in the promotion terms. Bets placed on excluded games or markets will not contribute toward wagering requirements.

If you do not wish to claim a bonus, you may decline it at the point of deposit or contact support to have a bonus removed from your account before wagering begins. Once wagering has started on a bonus, it cannot be removed without forfeiting the associated balance.

The following activities are strictly prohibited on the 366bet app platform. This list is not exhaustive — 366bet app reserves the right to determine what constitutes a breach of fair use in cases not explicitly listed below:

• Underage gambling: Using the platform if you are under 18 years of age, or knowingly allowing a person under 18 to use your account.
• Multiple accounts: Creating or operating more than one account, or using another person's account to circumvent restrictions applied to your own.
• Bonus abuse: Exploiting promotional offers through coordinated or systematic wagering strategies specifically designed to extract bonus value without genuine play intent, including but not limited to matched betting rings, bonus arbitrage, or chip dumping in live casino games.
• Match fixing and insider information: Placing bets using information that constitutes insider knowledge or that relates to a match or event that has been corruptly influenced. 366bet app cooperates with sports integrity organisations and will report suspected match-fixing activity.
• Money laundering: Using 366bet app to process, conceal, or legitimise funds derived from criminal activity. 366bet app has a zero-tolerance policy on money laundering and complies with applicable anti-money laundering (AML) obligations.
• Fraudulent chargebacks: Initiating a chargeback or payment reversal with your bank or mobile financial service provider after depositing funds and using them to bet, without a legitimate basis for the dispute.
• Technical exploitation: Attempting to exploit bugs, glitches, errors, or vulnerabilities in the 366bet app platform, including but not limited to game software, odds calculation systems, or payment processing.
• Automated betting: Using bots, scripts, artificial intelligence tools, or other automated means to place bets or interact with the platform without prior written approval from 366bet app.
• Abusive conduct: Directing threatening, harassing, racist, or abusive communications toward 366bet app staff or other players through any channel.

Where 366bet app identifies prohibited conduct, it will take one or more of the following actions: issue a formal warning; restrict account functionality; void affected bets; suspend the account pending investigation; close the account permanently; withhold balances pending the outcome of an investigation; or refer the matter to relevant law enforcement or regulatory authorities.

Either you or 366bet app may close a player account. The process and consequences differ depending on who initiates the closure and the reason for it.

Closure initiated by the player:

• You may request account closure at any time by contacting 366bet app support at [email protected].
• Before closure is completed, any real-money balance remaining in your account (net of pending bonus wagering obligations) will be returned to your registered payment method.
• If you are closing your account for responsible gaming reasons — specifically because you feel that gambling is negatively affecting your wellbeing — please inform support at the time of your request. We will activate a self-exclusion marker on your profile in addition to processing the closure, which helps prevent a future inadvertent re-registration.
• Account re-opening after self-exclusion-motivated closure is subject to a mandatory cooling-off period and a responsible gaming consultation with the support team.

Suspension or closure initiated by 366bet app:

• 366bet app may suspend or close your account at any time, with or without prior notice, if it determines — on reasonable grounds — that you have breached these Terms, engaged in prohibited conduct, or that the integrity of your account is in question.
• Where an account is closed by 366bet app due to a breach of these Terms, 366bet app reserves the right to withhold some or all of the account balance pending the outcome of any investigation. If the investigation confirms a breach, the relevant balance may be permanently withheld.
• Where an account is closed by 366bet app for a reason unrelated to player misconduct — for example, a decision to withdraw from a particular market — any real-money balance will be returned to the player in full.

Questions about account status, suspension reasons, or the appeals process for account closure decisions should be directed to the 366bet app support team. All communications must be in English. We aim to respond to all account-related queries within one hour during Bangladesh Standard Time (BST, UTC+6) business hours.